Responsible Gaming · Secure Experience

Rabajee Responsible Gaming — Build Safe & Healthy Gaming Habits

Gaming is at its best when it's controlled and balanced. Rabajee believes gaming means entertainment, not burden — which is why we've built responsible gaming tools and guidelines for every member.

18+ Age restriction is mandatory
24/7 Support available
5 Protection tools
100% Free support

Important Notice:
Gaming is for entertainment, not a way to earn money. Always play within your means and keep losses in check. If you feel something is wrong, seek help immediately.

Our Commitment

What does responsible gaming mean?

Responsible gaming at Rabajee means maintaining an attitude and habit where gaming stays purely a source of entertainment — without affecting your personal life, family, or financial stability. It means knowing your limits, spending time and money wisely, and having the courage to ask for help when you need it.

Online gaming can be fun and exciting, but it becomes a problem when it turns into an addiction. Rabajee always wants its members to enjoy gaming in a healthy and mindful way — which is why we provide multiple protection tools, resources, and support options.

Responsible gaming rests on three core principles: First, treat gaming as entertainment — not a source of income. Second, understand your financial and mental limits and make decisions accordingly. Third, if warning signs appear, act quickly and seek professional help when needed.

Rabajee believes every player has the ability to manage their own gaming habits. Our tools make that easier. You can set deposit limits, control your session time, and even temporarily or permanently close your account.

Statistics show that the vast majority of players game purely for entertainment and enjoy it without any issues. However, a small number may develop problematic gaming behaviour. Rabajee wants those individuals to get help in time and return to a normal life.

Keep in mind: Responsible gaming is not a sign of weakness — it's a sign of wisdom. Setting limits means you value yourself and your family.

Get quick support
  • Set a Deposit Limit
  • Set a session time limit
  • Take a Self-Assessment Test
  • Take a temporary break
  • Self-exclude permanently
Access Your Account
Emergency Support

For urgent support with a gaming issue, contact Rabajee Live Chat. Our team is available 24 hours a day, 7 days a week.

Protection tools

Protection Tools Offered by Rabajee

Five powerful tools to keep your gaming experience safe and in control.

Deposit Limit Setting

Set a daily, weekly, or monthly deposit cap. Once set, it cannot be increased before the specified period ends — this is your first line of financial protection.

Session time limit

Decide in advance how long you'll play. Once the time is up, the system will automatically remind you to take a break or log you out.

Cooling-off period

Take a temporary break ranging from 24 hours to 30 days. During this time, you won't be able to log in to your account or place any bets — a great way to clear your head.

Self-Exclusion

Request a permanent self-exclusion lasting from 6 months to 5 years. Your account will be fully deactivated during this period and all marketing communications will be stopped.

Loss Limit Setting

Your session will automatically end once you hit a loss amount you set yourself. This is the most effective way to keep your financial losses in check.

Turn off ads

If you'd like to stop receiving promotional emails, SMS, or push notifications, you can opt out of marketing communications at any time from your account settings.

Warning signs

Recognise the signs of problematic gaming

Problematic gaming develops gradually. If you notice several of the following signs in yourself or someone you know, it's time to take them seriously.

  • Overspending: Spending beyond your set limit.
  • Chasing Losses: Chasing losses by placing larger bets to try to win back what you've lost.
  • Lying: Hiding the truth about your gaming from family or friends.
  • Neglecting Sleep & Work: Letting gaming take priority over sleep, work, or family.
  • Unable to take a break: Being unable to stop gaming even when you want to.
  • Borrowing Money: Borrowing money or taking on debt to fund gaming.
  • Stress: Feeling restless or irritable when not playing.

Check yourself

Answer the following questions honestly. If most of your answers are "yes", please seek professional support.

1

Have you ever spent more than your planned budget?

2

Do you find it hard to stop gaming?

3

Do you bet more after a loss to try to win it back?

4

Has gaming ever caused conflict with your family?

5

Has gaming affected your work or studies?

6

Do you turn to gaming to relieve stress?

Asking for help takes courage. The Rabajee support team is here for you, without judgment.

Step-by-step guide

How to set your limits

Secure your gaming in just a few simple steps.

Log In to Your Account

Log in to your Rabajee account and click the profile icon in the top-right corner.

Go to the Responsible Gaming section

Select the "Responsible Gaming" option from the profile menu.

Choose your preferred tools

Deposit limits, session time, cooling-off, or self-exclusion — activate whichever you need.

Enter amount and duration

Set your limit amount and the duration it applies — for example, a maximum of BDT 5000 per month.

Confirm

Save your preferences. Decreasing a limit takes effect immediately; increasing one requires a 24–72 hour waiting period.

Review regularly

Review your gaming history and spending every month, and adjust your limits as needed.

Healthy gaming tips

Build healthy gaming habits

A few simple habits can keep gaming enjoyable and prevent it from ever becoming a problem. Follow Rabajee's guidelines and play smart.

  • Set your budget first: Decide how much you're willing to spend before you start playing.
  • Set a time limit: Set aside dedicated time for gaming and keep it separate from your other responsibilities.
  • Accept losses as part of the game: There are wins and losses in a casino — don't let a loss get to you.
  • Don't Bet on Impulse: Avoid playing when you're angry, upset, or under stress.
  • Take a break: Take short breaks during long sessions — get up, walk around, or drink some water.
  • Avoid Alcohol: Playing while intoxicated leads to dangerous decisions.
  • Keep Wins in Perspective: Remember: big wins are the exception, not the rule.
  • Let your family know: Let the people close to you know about your gaming habits.
For family

Help a loved one

If a family member or friend is showing signs of problematic gaming behavior, you can help.

Have an Open Conversation

Speak with empathy, not accusation. Say "I'm worried about you" rather than "You're playing too much."

Encourage them to seek help

Encourage them to use Rabajee's responsible gaming tools or speak with a professional counselor.

Take care of yourself too

Family members of problem gamblers are affected too. Taking care of your own mental health is just as important.

FAQs

Responsible Gaming FAQs

Find answers to the most frequently asked questions here.

Once your self-exclusion period expires, you can request to reactivate your account. However, this process takes some time and Rabajee will assess your situation before making a decision. For permanent self-exclusion, the account cannot be reopened.

Yes, lowering a limit takes effect immediately. However, increasing a limit requires a mandatory waiting period of 24 to 72 hours — this protects you from making impulsive decisions in the heat of the moment.

Contact Rabajee Support right away. We'll help secure your account and change your password. If a minor was involved, please let us know specifically — we'll act promptly.

Betting is generally suspended during a cooling-off or self-exclusion period, but for specific rules around withdrawing your balance, contact the Rabajee Support Team directly. We'll give you the accurate information you need.

Absolutely not. Rabajee strictly enforces an 18+ age policy. Age is verified at registration and identity is confirmed through the KYC process. Any underage account detected is closed immediately.

Yes, all of Rabajee's responsible gaming tools are completely free. Deposit limits, cooling-off, self-exclusion — everything can be set from your account at no cost. Support services are also free.
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Play for fun, enjoy responsibly

Build a culture of responsible gaming at Rabajee. Use our tools, set your limits, and enjoy the game the right way.

For players 18 and over. Play responsibly. If you need help, FAQ View or contact Support.

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